Privacy Policy
Last updated: 05/08/2025
At Velaris Property, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or contact us about our construction and renovation services in Poole and surrounding areas.
Privacy Policy
Last updated: 05/08/2025
Velaris Property respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and store information when you use our website or contact us.
1. Who We Are
Business Name: Velaris Property
Address: 27 Old Farm Road, Poole, Dorset, United Kingdom
Email: info@velarisproperty.co.uk
Phone: 07831 553313
We act as the data controller for the information you provide to us.
2. What Information We Collect
We may collect the following information:
Information You Provide
Name
Telephone number
Email address
Property address
Details about your project
This is usually collected when you:
submit a contact form
request a quotation
contact us by phone or email
Website Usage Data
We may automatically collect limited technical data such as:
IP address
browser type
pages visited
time spent on the website
(This helps us improve the website experience.)
3. How We Use Your Information
We use your information to:
respond to enquiries
arrange site visits
provide quotations
carry out contracted works
maintain business records
improve our website
We do not sell your personal data to third parties.
4. Lawful Basis for Processing
Under UK GDPR, we process your data based on:
Legitimate Interest – responding to enquiries and providing services
Contract – carrying out agreed works
Legal Obligation – maintaining financial records where required
5. How We Store Your Data
Your information is stored securely and only kept for as long as necessary to:
respond to enquiries
complete works
meet legal accounting obligations
We take reasonable steps to protect your data from unauthorised access.
6. Sharing Your Data
We only share information where necessary, such as:
suppliers arranging materials
professional services (e.g., accountants)
legal requirements
We never share your data for marketing purposes.
7. Cookies
This website may use basic cookies to improve functionality and understand website usage. These do not identify you personally.
You can disable cookies through your browser settings.
8. Your Rights
You have the right to:
request access to your data
request correction of inaccurate data
request deletion of your data
object to processing
lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise these rights, contact us using the details above.
9. Changes to This Policy
We may update this policy occasionally. The latest version will always appear on this page.
Contact
If you have questions about this policy or how your data is handled, please contact:
Velaris Property
info@velarisproperty.co.uk
07831 553313