Privacy Policy
Last updated: 05/08/2025
At Velaris Property, your privacy is very important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or contact us about our construction and renovation services in Bournemouth, Poole, Christchurch, and surrounding areas.
Privacy Policy
Last updated: 05/08/2025
Who We Are
Velaris Property is a trusted construction company based in Bournemouth, Dorset, specialising in home renovations, kitchen and bathroom fittings, loft conversions, HMO conversions, flooring installation, and carpentry services. For any privacy-related queries, you can contact us at:
📧 Email: info@velarisproperty.co.uk
📞 Phone: 07831 553313
📍 Address: 27 Old Farm Road, Poole, Dorset, BH153LL
What Information We Collect
We may collect and process the following data:
Contact Information: Name, email, phone number, address
Project Details: Property type, services required, estimated budget
Website Usage Data: IP address, browser type, pages visited (via cookies and analytics)
Communications: Any email or form messages you send us
How We Use Your Data
Your information is used to:
Respond to your enquiries and provide quotations
Deliver our services and manage bookings
Send updates or follow-up communication related to your project
Improve our website’s performance and customer experience
Comply with legal or regulatory obligations
We do not sell, rent or share your data with third parties for marketing purposes.
Lawful Basis for Processing
Under the UK GDPR, we process personal data based on the following legal grounds:
Consent: When you opt to submit an enquiry or sign up for updates
Contractual Obligation: To provide a quote or complete a service
Legitimate Interest: For website analytics, service improvement, and fraud prevention
Legal Requirement: Where necessary to comply with law or public authorities
Cookies & Analytics
We use cookies to monitor website performance and understand user behaviour. This helps improve user experience and optimise our site for local SEO in Bournemouth and Dorset.
You can manage cookie preferences in your browser settings. Learn more via ICO Cookie Guidance.
How We Store & Protect Your Data
We take your data seriously and protect it through:
Secure web hosting and SSL encryption
Access controls and password-protected systems
Limited retention – we only keep your data as long as necessary
If we ever need to share data (e.g. with a subcontractor to complete a job), we ensure they meet strict data protection standards.
Your Rights
Under data protection laws, you have the right to:
Access your data
Correct or update inaccurate data
Request deletion of your data
Withdraw consent at any time
Object to or restrict processing
File a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, please contact us using the details above.
Third-Party Links
Our website may link to third-party sites such as Google Maps, Checkatrade, or Trustpilot. We are not responsible for the content or privacy policies of those websites.
Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or our practices. Please revisit this page to stay informed.
By using our website and services, you consent to this Privacy Policy.